Resources
If you or a loved one are in need of support:
Mental Health Crisis
If this is an emergency, please call 000 for immediate support.
​Area mental health services triage
A first point of contact for people seeking a specialist mental health response that will identify the urgency and nature of response required
Phone numbers are available in each area
24 hours/7 days
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Depression, anxiety and related disorders 1300 22 4636
24 hours/7 days
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Crisis support, suicide prevention and mental health support services 13 11 14
24 hours/7 days
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People affected by complex mental health issues 1800 187 263
10am – 10pm weekdays
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People affected by mental illness 1300 550 265
9am – 5pm weekdays
Other Resources
Telephone counselling service for people aged between 5 and 25
1800 55 180024
24-hour service
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Young people aged 12–25
1800 650 890
9am – 1am (7 days a week)
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Parents and carers with children from birth to 18 years
13 22 89
8 am–midnight/7 days
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Safe Steps (Family Violence Response Centre)
Family violence support
1800 015 188
24 hours/7 days
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Gay, lesbian, bisexual, transgender and intersex communities.
9663 2939 or 1800 184 527
Mon–Thurs 6 pm–10 pm
Fri–Sun 6pm–9pm
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Sexual Assault Crisis Line Victoria
Victims/survivors of past and recent sexual assault
1800 806 292
5pm–9 am/7 days
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Support for experiencing loss and grief, Lines open from Midday to 3am 7 days per week
1300 845 745
12 noon–3 am/7 days
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People impacted by drug use
1800 888 236
24 hours/7 days
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People impacted by drug use
1300 660 068
9am–9pm weekdays
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People affected by suicide1300 651 251
24 hours/7 days
Anxiety disorders and depression
1300 269 438 or 9830 0533
10am–4pm weekdays
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Men dealing with relationship problems
1300 78 99 78
24 hours/7 days
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People in rural and remote areas
1800 805 391
24 hours/7 days
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24-hour crisis support and counselling
1300 659 467
24 hours/7 days
Australia, V. (2020). Telephone and online services. Vic.gov.au. https://www.health.vic.gov.au/mental-health-services/telephone-and-online-services